Policies

Policies

Contact the property for the property’s specific terms and conditions.

Reservations:

  • One day’s room & tax deposit required for reservations
  • A deposit of one night’s rental is required within 10 days after making reservations.
  • Deposit will be applied to last night of reservation.
  • Please call to confirm your reservation.
  • Fitzgerald’s Motel reserves the right to cancel, suspend or extend the stay at any time, with or without notice.
  • Maximum of two people allowed per bed
  • $10.00 per day for each additional person

Arrival and Departure:

  • Check-in time is 2:00 p.m. – 4:00 p.m.
  • Check-out time is 11:00 a.m.
  • If your room is guaranteed with your credit card, your reservation will be held until 6:00 p.m.
  • Full payment is due at time of check-in. Accepted: Visa, Master, Discover & Cash. No checks.
  • No refunds.
  • Walk-in registrations will be accepted as space allow.

Rates:

  • Rates start from $58.00 for one bedroom(weekday) to $280.00 on larger room types (summer).
  • 10% discount for military personnel.
  • 10% discount for 7 nights or more.
  • Rates and additional information to be approved on the phone.
  • Seasonal rates apply.

Early Departures:

  • We have reserved a room for you. Should you need to depart prior to your reservation end-date, you will be expected to fulfill your reservation commitment.

Cancellations:

  • If you need to cancel your visit, please do so at the earliest possible time or 72 hours before arriving and no cancellation fee will be charged.

Motel Policies:

In order to ensure a pleasant stay for all our guests, we ask you to observe the following:

  • Check-in age:  minimum 18 yrs.
  • Guests are required to show a photo ID at check-in.
  • Payment types: Visa, Master, Discover or cash.
  • Fees: Wisconsin Dells taxes 12.25%.
  • No resort fees.
  • Optional extras are charged by the property at time of service, check-in or check-out:
  • Early check-in and Check-out fees: amount vary and is subject to availability.
  • Rates and extra fees are subject to change.
  • Only registered guests are allowed in the guest rooms/no visitors.
  • Guests must contact the property with arrival details before travel, at list 72 hours, call at 608-253-1651.
  • No pets only service dogs.
  • Special check-in instructions: This motel reserves the right to place an authorization on credit cards for any bookings. Full payment is payable by cash or credit card and is due at check-in time.
  • Group booking policy: For booking of 4 rooms or more, this property charges a 100% deposit, collected 4 weeks prior to arrival. A 50% cancellation fee applies to bookings cancelled within 4 weeks of arrival. A 100% cancellation fee applies to bookings cancelled within 14 days of arrival. For more details call at 608-253-1651.
  • Accessibility: If you have requests for specific accessibility needs, please note them at the reservation time/when you book your room and additional charges may apply.
  • The property requires that the credit card holder’s name matches the guest’s name on the booking confirmation and must be present upon arrival.
  • Please note that if room is left in a bad state, the minimum cleaning fee is $100.00 and additional fees for damages to the motel’s property or structure will apply.
  • Rooms are completely nonsmoking and if not respected a fine $350.00 will apply.
  • Parties/events are not allowed.
  • Guests need to be quiet between 10 p.m.-8 a.m.
  • After 11:00 PM, please turn your TV down and keep noise to minimum. If someone else disturbs you, please notify the office immediately, call at 608-253-1651.
  • Fitzgerald’s Motel retains the right to revoke your stay without refund if the guest commits a reckless act, behaves or speaks in an inappropriate manner.
  • Pool available only for our guests at no additional cost.
  • The maximum people on the bed: 2
  • Non-refundable/final sale after inspection.
  • If you need to cancel your room, please do so at the earliest possible time or 72 hours before arriving and no cancellation fee will be charged ($25.00). Cancellations must be done in writing.
  • Cancellation: policies vary according to accommodations type. Check what conditions might apply to each option when making your reservation.
  • Transfers may be made at any time to another available date of your choice scheduled within 12 months of your original arrival.
  • Safety of our guests and our motel are number one priority every day and goes hand-in-hand with commitment to deliver a clean, comfortable room with great service. Keeping that in mind, we have a policy that no guest room goes without service or inspection for more than one day, which is extremely critical in today’s hospitality.
  • 100% Satisfaction Guaranteed: Need help? Notify the front desk for immediate assistance.
  • This motel reserves the right to cancel, suspend or extend the stay at any time, with or without notice.
  • We have reserved a room for you. Should you need to depart prior to your reservation end-date, you will be expected to fulfill your reservation commitment.
  • No illegal substances on the property. No spitting. No weapons or firearms. No loud mufflers or any excessive noise.
  • No revealing or thong swimsuits allowed. All guests must wear swimsuits. No street clothes, cut-offs, snaps, buttons, rivets, zippers, arm floaters or flotation swimsuits allowed in the pool.
  • Guests must wear a shirt or cover-up over all swimwear before returning to their room.
  • Children in diapers must wear swim diapers.
  • No food or beverage carry-ins allowed. Glass containers and non-approved flotation devices are prohibited in pool. No running. No diving. Please walk at all times in the pool area. Please watch your children.
  • All guests will be given equal consideration regardless of race, age, sex, disability, sexual orientation, marital status, color, religion, or national origin.
  • We have taken precautions to minimize the risk of transmitting software viruses, but we advise you to carry out your own virus checks on any attachment to messages. We cannot accept liability for any loss or damage caused by software viruses.
  • Fitzgerald’s Motel is not responsible for accidents, injuries, damage, theft and for vehicle or personal property.
  • Emergencies call 911 from your cell phone or call 9-911 from your room phone (not all rooms have a phone) and notify the owner.
  • Complains are extremely rare. Thus, we take each one seriously and take immediate action. We believe we must earn your business every day we report to work.
  • Your complete satisfaction is important to us. If you’re dissatisfied for any reason, just report it before your room inspection and we’ll issue you a refund. It’s simple.
  • Call us old fashion, but we believe it’s important that you speak to a real person-not a computer. We’re quite proud of that. Someone in our office will gladly answer your questions/make reservations between 7 a.m. and 10 p.m.  608-253-1651.

Special Needs:

  • If you have special needs, please be specific when making reservations.

Responsibility Code:

  • Vacation can be enjoyed in many ways. Regardless of how you decide to enjoy it, always show courtesy to others and be aware that there are elements of risk that common sense and personal awareness can help reduce. Observe all posted signs and warnings. Prior to using our pool, you must have the knowledge and ability to swim safely. The guests stay can be revoked for violation of the Responsibility Code. You are responsible for your own safety and the safety of others on the property. Be safety-conscious. Children must be supervised at all times and must be accompanied by a parent or guardian who is also staying at the Fitzgerald’s Motel.
  • No lifeguard on duty. Ensure that all windows and doors are locked. Always use deadbolt, secure valuables, report suspicious persons or acts, never open door prior to verifying ID. Lock your car and remove valuables. Fitzgerald’s Motel will not be responsible for any accidents, injuries or loss of property by fire, theft or other causes.
  • No cooking allowed in the guest rooms.

We value your privacy. View our Web Site Privacy Policy.

At fitzgeraldsmotel.com, we respect our guests and understand that you are concerned about policy. The purpose of this privacy policy is to let you know what kind of information we collect, how we use it, with whom it may be shared, what choices you have regarding our use of your information, and how you may review and change some of the data you provide to us. Our practices comply with all applicable U.S. laws and requirements.

We are located in the United States and this is a U.S.(Berlin, Wisconsin) – based web site. By using this site, you agree to the transfer of your personal information to or within United States.

As we continue to develop our web site and take advantage of technologies to improve the services we offer, this policy likely will change. When we change it, we will post the change(s) on our web site.

What information do we collect when you make a reservation and how do we use it?

* Personal Information.

We may collect various types of personal information from you and it may include:
Your first and last name.
A home or other physical address, including street name of a city or town.
Your e-mail address.
Your telephone number(cell or home).
If you place a reservation, your credit card number and related information to hold the room.

We may combine the information we collect from you with information we receive from you at check-in time. For example your valid driver license/ID and your car plates. We may use the information we collect from and about you for the safety purposes, to contact you in case of emergency or other needs, to protect the security or integrity of the site and our business.

* Non-Personal Information.

We, or third-party service providers acting on our behalf, may use cookies or web beacons on our site. A cookie is a small text that may be stored on the hard drive of your computer when you access the site. A web beacon is an electronic image used to recognize a cookie on your computer when you view a web page. We may use cookies and web beacons to collect non-personal information from you, including IP address, browser type, the time and length of your visit, the pages of the site you visit, the pages of the site you visit and other clickstream data. This information may be used in order to remember the reservation you placed, recognize you when you return to the site, improve and personalize your experience on our site, monitor site usage and analyze the behavior of site visitors. We’re not going to use our affiliates and other third parties to contact you with marketing offers of their own or to provide you with customized advertising delivered by third parties.

Do we share your information?

We may transfer or otherwise disclose information collected from and about you to the following purposes:
to our service providers to perform a business, professional or technical support function for us, to other companies, credit bureaus or government agencies in connection with issues related to fraud, credit or debt collection, as necessary if we believe that there has been a violation of our Site Terms of Use, of the law or of our rights of any third party, to respond to judicial process and provide information to law enforcement agencies or in connection with an investigation on matters related to public safety, as permitted by law, or otherwise as required by law, and if our company or substantially all of its assets are acquired, your personal information may be one of the transferred assets.

Any personal information or content that you voluntarily upload or submit for posting to the site publicly available and can be collected and used by others. It is in violation of the Site’s Terms of Use for you to post any content that requests personally identifiable information.

Security

We have taken certain physical, electronic, contractual, and managerial steps to safeguard and secure the information we collect from site visitors.

Third Party Websites

The site may contain links to third-party websites, which may have privacy policies that differ from our own. We are not responsible for the activities and practices that take place on these sites. Accordingly, we recommend that you review the privacy posted on any site that you may access through our site.

By using our web site, you agree to the following terms and conditions. This web site contains, editorial information as well as advertisements. This web site may contain restrictions in some jurisdictions. For complete details, please contact Fitzgerald’s Motel. Unauthorized distribution or commercial use of our web site is strictly prohibited. The information provided in this web site may include inaccuracies and errors. Fitzgerald’s Motel, its subsidiaries and affiliates are not liable for any claims of damages, loss or injury to persons or property arising about of this web site. All Rights Reserved. Neither this website or any part of it may be reproduced, stored in a retrieval system or transmitted in any form or by any means, electronic, mechanical, photocopying, recording or otherwise without prior content of Fitzgerald’s Motel.

Thank you for visiting our site.

March 2019